Job Description:
As a Product Manager at ARC, you will be a key stakeholder for data science projects on ARC’s proprietary platform. You will be leading A/B testing capability, digital data ingestion & distribution platforms, a portfolio that equips ARC with technologies and capabilities that convert more use cases to AI/ML.
Candidates should love to thrive in ARC’s high-paced and global operating environment: high-growth, innovative, lean, and bottom-line-driven. Candidates must be highly analytical thinkers, problem solvers, curious, collaborative, well versed in agile, and seeking in a fast-paced dynamic environment. The product manager should be able to balance the competing demands, prioritize the product roadmap on the most critical needs, and adjust the product strategy with the overall business strategy.
The candidate should demonstrate the ability to gather requirements at both tactical and strategic levels to launch new capabilities. He/she should advocate and lead a timeline to produce a series of small data science solutions first before the broader market rollout. Overall, responsibilities will include gathering requirements, elaborating, and grooming in a matrix environment that includes engineering and technology, operations, product, marketing, and others. The product manager will be responsible for end-to-end product development lifecycle, product launch, training, marketing, data collection, continuous analytics, and third-party relationships.
Responsibilities:
- Build, own, and maintain product line roadmap for at least a year in advance.
- Plan and advocate at the strategic and tactical level for new product features functionality.
- Balance short-term and long-term product priorities and influence decision-making.
- Be a core contributor in the scrum teams and daily standups.
- Create detailed user stories and product specifications for regular sprint cycles.
- Ensure the success and own the delivery of product execution along with the engineering team.
- Partner with the operations team to support product success and drive automation and scalability.
- Support the product marketing team with documentation of feature, functionality, and product differentiation content and build sales collateral and training material.
- Key contributor in go-to-market strategy and management of product releases and customer communication.
- Gain an understanding of our clients and enhance feedback mechanisms and approaches to acquire their feedback in order to better develop their needs into our product.
- Launch minimum viable product (MVP) versions as and when necessary.
- Become the bridge between our business needs, our product needs, and our engineering team.
- Support product launches, release communication, and customer webinars.
- Generate assets in the form of presentations, product specifications, and other supporting documentation.
- Perform detailed and timely competitive analysis to support the product development process.
- Support the sourcing and request for quote (RFQ) function of the product development process as required.
- Create and conduct training of internal stakeholders, sales team, and outside partners on product features and performance.
- Research and understand the market through market analysis and technology trends.
Support customer meetings, trade shows, and events in detailed planning of the products, plans, and on-site execution when required. - Direct and coordinate with engineering on design issues for multiple products.
- Customer visits as needed for product research and support.
- Manage and participate in product testing, feedback, and samples in the field.
- Support and present at product introductions and internal demo days.
- Review and report on product portfolio performance indicators.
- Uphold corporate standards of professionalism in appearance and communication.
- Must be flexible to support additional and any ad hoc projects as assigned.
Preferred Qualifications:
- 3-5+ years customer-facing experience building software applications in the procurement, supply chain, or sourcing industry.
- Bachelor’s degree in computer science, business management, data science, engineering, or a related field.
- Ability to analyze industry trends and competitor behaviour.
- Strong ability to charismatically present to internal and external teams.
- Understanding of industry technical information and excellent communication skills.
- High level of analytic abilities and creativity, such as investigating and decomposing complex problems, analyzing information, and designing solutions.
- Passionate about user experience and driving increased product adoption.
- Passionate about generating creative ideas to build innovative products.
- Experience with agile methodology and frequent sprint planning and execution.
- Experience in customer segmentation, research, and persona development.
- Working experience with Agile development, JIRA, Confluence. Microsoft Office applications including PowerPoint, Excel and Word are required.